FAQs

How long will my extensions last?

Your high quality hair extensions will last 1-2 years with proper care. These are 100% virgin human hair extensions so please treat them like your natural hair. Shampoo and condition every 2-3 weeks, use high quality products and detangle daily to preserve the longevity of your extensions. 

What is the density of the extensions?

Bundles are double drawn for maximum thickness 

Wigs 16 inches and longer are 180% density (much thicker than most wigs on the market!)

How do I measure the hair?

Please stretch the hair to measure the full length, curly/wavy textures are measured when straight. 

How do I maintain the hair?

Please shampoo and condition with good quality products at least two times per month then follow up with a good quality styling product. Use a heat protectant and shining serum/spray when straightening or curling the hair. Use a lightweight curl mousse when styling curly/wavy textures.

How long does shipping take?

Shipping generally takes 5-7 business days. If there is any delay in shipping you will be notified by text or email. 

Is there anyone I can talk to about my order?

Yes, please email yourstylist.ki@gmail.com or call/text 347-709-0487 with any questions, comments, or concerns regarding your order. 

Do you accept returns/exchanges?

Due to the nature of the products, we do not accept any returns or product exchanges. Refunds may be issued under at owner's discretion.